What to Expect at your Appointment

Please Bring the Following to Your Appointment

When you arrive at a Westside health center, please have the following ready:

  • A Photo ID (any picture identification card, such as a driver’s license or work ID)
  • Your medications & dietary supplements that you are taking now.
  • Information about past or present health problems, surgeries, family health history and immunization records.
  • Health insurance card (if you have one).
  • Co-payment.

If you don’t have health insurance, please bring proof of income. It will be used to help you enroll in an insurance program or sliding fee scale if necessary.  Examples of proof of income include 4 consecutive pay stubs, W2, bank statement, most recently filed tax return, Social Security Determination Letter or letter from your employer. To view the financial assistance options, please see the Financial Assistance page on our website.

Your First Visit

New patients can save time during their first appointment by completing the Patient Registration form prior to your visit.  If you have access to a printer, please print, complete and bring these forms to your appointment.

New Patient Forms

Patient Questionnaire                       English   Spanish

Demographics Questionnaire         English   Spanish

Health History Questionnaire         English   Spanish

Healthy Goals                                     English   Spanish

Healthy Women Healthy Babies Questionnaire (Women ages 13-44)    English   Spanish

Telehealth Appointments

Telehealth visits take place in the comfort of your home, or wherever you are – no need to wait in waiting rooms or travel to your appointment.  You can have a telehealth visit using your smartphone, tablet, or computer with a camera and microphone.

See our Telehealth Services page for more information on telehealth appointments.

Locations & Hours

Due to the COVID-19 outbreak, our hours have temporarily changed. Visit our coronavirus page for current hours of operation.

To schedule an appointment at one of our
locations, please call:

New Castle County: (302) 224-6800

Kent/Sussex County: (302) 678-4622

Offices closed every Thursday from 2 p.m.–3:30 p.m.

When our offices are closed, there is a provider on call for medical questions or concerns at 302-655-5822. For emergencies, please dial 9-1-1 or go to your closest emergency room or medical aid unit.

Administrative Office
(300 Water St. Suite 200 Wilmington, DE 19801)
Ancillary Administrative Office
(13 Reads Way, Suite 102, New Castle, DE 19720)
Bear / New Castle
(404 Fox Hunt Dr. Fox Run Shopping Center Bear, DE 19701)
(1020 Forrest Avenue, Dover, DE 19904)
Dover Dental
(1020 Forrest Avenue Dover, DE 19904)
(27 Marrows Road, Newark, DE 19713)
Newark Dental
(27 Marrows Road, Newark, DE 19713)
(908-B E. 16th St. Wilmington, DE 19802)
Northeast Dental
(908-b 16th Street, Wilmington, DE 19802, United States)
(1802 W. 4th St. Wilmington, DE 19805)
Wilmington Dental
(1802 W. 4th St. Wilmington, DE 19805)
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