Financial Assistance

We’re here to help make your care more affordable. Our certified enrollment specialists are available to help you and your family enroll in health insurance coverage and other financial assistance programs to make medical and dental care more affordable. We accept the following forms of payment: Most private health insurance and managed care plans; Public health insurance (Medicare or Medicaid); Cash, check, credit/debit card; Flexible Spending Account Cards (FSA).

Financial Assistance


Westside’s enrollment team offers application and enrollment assistance to patients and non-patients through the Health Insurance Marketplace. Visit Choose Health Delaware. Many people are eligible for low-cost private health coverage plans that cover basic primary care services, medications, maternity care, emergency room visits, and much more. Learn more about private health coverage options in Delaware through the Health Insurance Marketplace by calling 302-472-8655 in New Castle County or 302-678-2205 in Kent/Sussex counties. Or email


Westside offers help with Medicaid applications through the Delaware Division of Social Services (DSS). Our enrollment specialists will assist you with completing the application and submitting it to DSS for processing to determine if you are eligible to receive Medicaid benefits.


These state programs connect patients to specialists at reduced cost and cover some cancer screenings at no cost. These programs are not health insurance but make healthcare more affordable. To be eligible, you must be a resident of Delaware, uninsured, ineligible for the Health Insurance Marketplace or Medicaid, and meet financial eligibility guidelines.

Visit Health Care Connection to learn more.

Visit Screening for Life to learn more.


These programs provide assistance to people who are unable to afford their medication costs. Most pharmaceutical companies provide free or discounted medication to people who are uninsured or underinsured. Each program has its own qualifying criteria. Current proof of income may be required.


Our sliding fee scale program offers our patients the opportunity to receive quality affordable health care. Your total household income and number of family members are the basis for determining the fees for your visits.

Please note: Proof of income must be provided annually.


Pay Your Bill Online

Locations & Hours

Due to the COVID-19 outbreak, our hours have temporarily changed. Visit our coronavirus page for current hours of operation.

To schedule an appointment at one of our
locations, please call:

New Castle County: (302) 224-6800

Kent/Sussex County: (302) 678-4622

Offices closed every Thursday from 2 p.m.–3:30 p.m.

Westside’s Provider-On-Call service is available for urgent medical questions or concerns when our office is closed. Please call 302-655-5822. For emergencies, dial 9-1-1 or go to the emergency room.

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