Internal Emergency Communications

According to the latest forecast, the storm is still expected to bring significant snow and blizzard conditions to parts of our area. With the safety of our staff and patients as the primary driver, the decision was made to close all offices on Monday, February 23, 2026.

  • For staff who are normally scheduled to work remotely:
    • You will work as usual
  • For staff who normally work in the office:
    • If your duties allow you to work remotely, please use today to coordinate with your manager to make the necessary arrangements.
  • For providers who currently have an in-office hours schedule:
    • If during the THV you determine that a patient needs to be seen in person, please use the Paired Visit workflow.
  • For providers who were scheduled to precept:
    • The residents’ schedules will be converted to THV and added to your schedules.

We will continue to monitor conditions and share any additional updates as needed.

Thank you for your flexibility and continued focus on patient care and safety.

Here are a few reminders to help you stay prepared throughout the season:

• Drive with caution: Winter roads can be unpredictable. Allow extra travel time, reduce speed, and brake gently to maintain control.

• Dress for the weather: Layering helps keep you warm and comfortable, especially when wind chills are low.

• Equip your vehicle: Keep an ice scraper, blanket, flashlight, and a few snacks in your car in case of delays or emergencies.

• Watch your footing: Be alert for icy patches, even on salted walkways. Walk slowly and use handrails when available.

• Confirm office status before leaving home: Do not begin your commute until you have confirmed that Westside offices are open.

• If you have concerns, reach out: If you have questions about safety or travel conditions, contact your supervisor or Office Manager before heading out. Your safety comes first.

• Remote work reminder: Staff who are fully remote or hybrid and able to work remotely should continue with their normal schedule during office closures or delays.

• If offices are closed: We will make every effort to transition appropriate appointments to telehealth.

To check for delays or closures when winter weather arrives, please use the following resources:

• Westside website: www.westsidehealth.org or www.westsidehealth.org/staff

• Westside Facebook and Instagram pages

• Snowatch listings under Healthcare: www.wstw.com or www.wdel.com

• Radio: WSTW (93.7 FM) or WDEL (101.7 FM or AM 1150)

• Westside office phone numbers (wait to speak with the answering service)

• Organization-wide text message alerts (please note that carrier delays may occur)

Locations & Hours

Note that some of our hours have changed.

To schedule an appointment at one of our locations, please call (302) 224-6800.

Please fax all clinical information and/or medical health record information to (302) 322-6201.

Westside’s Provider-On-Call service is available for urgent medical questions or concerns when our office is closed, by calling (302) 655-5822.

For emergencies, dial 9-1-1 or go to the emergency room.

Translate »