Safety & Quality Concerns

Call 302-472-8632 to provide suggestions to improve the quality of your service or to file a complaint directly to Westside Family Healthcare.

If you are not satisfied with the solution to a safety or quality concern, you may contact the Joint Commission Complaint Hotline to file an additional complaint at 1-800-994-6610.

Locations & Hours

Due to the COVID-19 outbreak, our hours have temporarily changed. Visit our coronavirus page for current hours of operation.

To schedule an appointment at one of our
locations, please call:

New Castle County: (302) 224-6800

Kent/Sussex County: (302) 678-4622

Offices closed every Thursday from 2 p.m.–3:30 p.m.

Westside’s Provider-On-Call service is available for urgent medical questions or concerns when our office is closed. Please call 302-655-5822. For emergencies, dial 9-1-1 or go to the emergency room.

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