Delaware Resources During Coronavirus Outbreak

If you are in need of emergency assistance during the current public health crisis (or anytime), Delaware 2-1-1 is the state’s referral hotline. They can provide you with contact information for food pantries and other human service providers that can assist. Dial 2-1-1 or 1-800-560-3372, text 898-211 or visit www.delaware211.org.

For Delaware information related to the coronavirus, including testing, please visit www.de.gov/coronavirus.

This page will be updated as more and new information is available.

Internet and Web Services

WhyFly 5 FREE Wifi Sites around Wilmington available 7 days/week from 10am-3pm

Xfinity Hotspots

Comcast Internet Essentials

  • Increased speeds from 15/2 Mbps to 25/3 Mbps for all customers
  • 60 days free for new households who connect
  • Monthly Rate of $9.95 available to all qualified low-income households in Comcast’s service areas
  • Laptop or desktop computers at a discounted price of $149.99

Spectrum: free broadband and wi-fi to students without access

Cisco Webex: Free video conferencing

Zoom: Free video conferencing

Food

Child Nutrition Sites 

  • Schools throughout Delaware are offering breakfast and lunch for any child between ages 1-18.

Wilmington Food Delivery Sites

Food Bank of Delaware

The Family Resource Center

  • Providing grocery and home supply boxes to families in need
  • Monday, Wednesday, Friday from 8:30 am-1 pm, 1200 N. French Street, Wilmington, DE 19801
  • Call 302-660-4753 to schedule a time to come pick up a Food Pantry Box (appointment required)

West End Neighborhood House (Wilmington):

  • The food closet is fully stocked to assist children, adults, and families in need.
  • For more information, contact Doreen Conte at 302-658-4171 ext. 118.

Dollar General,  Giant Food Stores,  Acme, Shoprite, Target

  • First Hour of Operations Dedicated to Senior Customers

Breastfeeding Support through Delaware WIC

  • Call 1-800-222-2189 to connect with a Peer Breastfeeding Counselor

Rent and Utilities

Comcast

  • No Disconnects or Late Fees
  • Pausing data plans for 60 days giving all customers unlimited data for no additional charge

City of Wilmington suspends water service disconnections indefinitely

City of Milford provides assistance for utility bills until stay-at-home order is lifted

  • All late fees/penalties for utility bills will be waived
  • Utility shut-offs and monition sales have been suspended

Town of Middletown –  suspending electric shutoffs

Delmarva Power

  • Waiving new late payment fees
  • Suspending service disconnections

Delaware Electric Cooperative

  • Waiving late fees and halting disconnections

Civil Services

Medicare Expansion of Telehealth

  • Medicare will pay for office, hospital, and other visits furnished via telehealth across the country and including in your place of residence

Delaware Division of Motor Vehicles

  • The Delaware DMV will immediately begin waiving late fees for vehicle registration and driver license renewals until further notice.
  • Use DMV online for renewal of Delaware Driver License/ID, renewing vehicle registration, and changing your home address

Social Security Offices

  • Closed: visit online or call 1-800-772-1213 (TTY 1-800-325-0778)

DART Public Transit Services

  • DART is offering students free bus rides on regularly scheduled bus routes to access school meal programs from 10 AM to 2 PM until schools are back in session

Financial and Economic Assistance

Unemployment Benefits

  • Delaware guidelines and assistance set to alleviate some of the burdens of temporary layoffs, isolation, and quarantine

Small Business Administration Economic Injury Disaster Loans

State Hospitality Program 

  • Delaware has released funding for hospitality industry businesses such as bars, restaurants, and hotels through their HELP Program.

Bartender Emergency Assistance Program

Emergency Loan Providers

Educational Resources

Delaware State At-Home Education Resources

Delaware Libraries

  • Sign up for a library card online to get immediate access to e-media
  • Visit online to access e-books, e-audiobooks, and educational resources

Scholastic: Free access to Learn at Home website

Education companies offering free subscriptions

Red Apple Free Reading Educator Subscription

Sag-Aftra Storyline Online:  Videos of storybooks read aloud

Cultural virtual tours, live streams, and programs

Metropolitan Opera: Nightly opera streams

Clothing

Smyrna Middle School Clothing Pantry – Open Thursdays from 1 pm-2 pm starting March 19, 2020

  • 700 Duck Creek Pkwy, Smyrna, DE 19977

Domestic Violence

CHILD Inc.’s Domestic Violence Program (New Castle County)

  • 302-762-6110 (24-hour bilingual hotline)

The SAFE Program at People’s Place II (Kent & Sussex Counties)

  • 302-422-8058 (24-hour hotline)
  • Emergency shelter available

Abriendo Puertas Bilingual Hotline (Sussex County)

  • 302-745-9874 (24-hour Spanish hotline)
  • Emergency shelter available

Wellness

YMCA of Delaware

  • Free online fitness and health classes

Planet Fitness 

  • Free in-home workouts every day at 7 pm EST on Facebook

Headspace Meditation App

  • Provides free meditation and free Headspace Plus for healthcare workers

Additional Support

JFS Delaware – Emotional support hotline (not for crisis line or therapeutic telehealth)

Weekdays – Child care finder

Medication Delivery

*check with your pharmacy if it is not listed. If you don’t currently use one of these pharmacies or yours doesn’t deliver, you can transfer your prescription.  Ask your healthcare provider to help you transfer it to one of these pharmacies.

Delaware

Regional/National

Medical Services and Updates

ChristianaCare

St. Francis Hospital

St. Francis St. Clare Mobile Health Unit

BayHealth

Beebe Healthcare

Nanticoke Memorial Hospital

Henrietta Johnson Medical Center

LaRed Health Center

Shelf-Stable Food Recipes

Voting

General voting & registration information

Register to vote online

Register to vote by mail

  • Important dates:
    • 7/3/2020 Delaware Presidential Primary
    • 9/15/2020 Delaware Statewide Primary
    • 11/3/2020 Delaware Statewide General Election
    • 6/13/2020: Last day to register to vote before the Presidential Primary election.
    • 9/15/2020 at 8 PM: Deadline for the Department of Elections office in your county to receive your absentee ballot for the Primary Election in order for it to be counted.
    • 10/10/2020: Last day to register to vote before the General Election.
    • 11/3/2020 at 8 PM: Deadline for the Department’s office in your county to receive your absentee ballot for the General Election in order for it to be counted.

 

COVID-19 Education Materials, Images and Resources

Centers for Disease Control and Prevention (CDC) Print Resources

PAHO/WHO COVID-19 Communication Materials

ChristianaCare Protect Yourself Handout in English and Spanish

ChristianaCareSocial Distancing Handout in English and Spanish

Nemours Calming Your Family Resources

 

Delaware’s non-profits are on the front-lines of keeping our communities safe and well.  In uncertain times like this, we must come together to make sure our families, residents, and clients are healthy.  If any information is not listed or is incorrect, please contact externalaffairs@westsidehealth.org.

Locations & Hours

Due to the COVID-19 outbreak, our hours have temporarily changed. Visit our coronavirus page for current hours of operation.

To schedule an appointment at one of our
locations, please call:

New Castle County: (302) 224-6800

Kent/Sussex County: (302) 678-4622

Offices closed every Thursday from 2 p.m.–3:30 p.m.

When our offices are closed, there is a provider on call for medical questions or concerns at 302-655-5822. For emergencies, please dial 9-1-1 or go to your closest emergency room or medical aid unit.

Administrative Office
(300 Water St. Suite 200 Wilmington, DE 19801)
Ancillary Administrative Office
(13 Reads Way, Suite 102, New Castle, DE 19720)
Bear / New Castle
(404 Fox Hunt Dr. Fox Run Shopping Center Bear, DE 19701)
Dover
(1020 Forrest Avenue, Dover, DE 19904)
Dover Dental
(1020 Forrest Avenue Dover, DE 19904)
Newark
(27 Marrows Road, Newark, DE 19713)
Newark Dental
(27 Marrows Road, Newark, DE 19713)
Northeast
(908-B E. 16th St. Wilmington, DE 19802)
Northeast Dental
(908-b 16th Street, Wilmington, DE 19802, United States)
Wilmington
(1802 W. 4th St. Wilmington, DE 19805)
Wilmington Dental
(1802 W. 4th St. Wilmington, DE 19805)
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