Strategic Priorities

Our five strategic priorities  define our strategic plan and will guide our mission through 2020.  These 5 priorities will establish a structure to make day-to-day decisions that follow our larger vision, create a direction for our organization, and maximize our opportunities to influence our healthcare environment.

Clinical Excellence

By 2020, we will have re-designed our healthcare delivery system grounded in clinical excellence principles and team-based care, and supported by a highly qualified and diverse workforce.

Community Engagement

By 2020, we will expand our reach within the communities we serve through prevention, education, and advocacy to improve population health.

Financial Viability

By 2020, we will enhance our financial viability by expanding our revenue sources and improving operational effectiveness.

Training Our Future

By 2020, we will enrich our community-based primary care training programs and become a premier environment for educating the next generation of healthcare professionals.

A Valued Experience

By 2020, we will implement new initiatives to ensure patients and employees feel valued, included, engaged, and welcomed.

Locations & Hours

Due to the COVID-19 outbreak, our hours have temporarily changed. Visit our coronavirus page for current hours of operation.

To schedule an appointment at one of our
locations, please call:

New Castle County: (302) 224-6800

Kent/Sussex County: (302) 678-4622

Offices closed every Thursday from 2 p.m.–3:30 p.m.

Westside’s Provider-On-Call service is available for urgent medical questions or concerns when our office is closed. Please call 302-655-5822. For emergencies, dial 9-1-1 or go to the emergency room.

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